Shipping Policy
Where we ship
We currently ship to addresses across the United States.
Order confirmation
As soon as you place your order, you will receive a confirmation email. This means your order has been registered and we have started processing it.
Processing and delivery times
- Processing time: 1–3 business days (Mon–Sat)
- Shipping time: 4–7 business days (Mon–Sat)
Orders placed before 3:00 p.m. Eastern Time are usually processed the same business day. Delivery times are estimates and may be longer during holidays, peak seasons or due to carrier or customs delays.
Shipping costs
Shipping is free on every order to the United States. There is no minimum order amount.
Tracking your order
You will receive an email with your tracking number within 24 hours after your package has left our warehouse.
Delayed orders
Has the maximum processing and shipping time passed and your order still hasn't arrived? Please allow 2 extra business days and check your tracking link. If your package still hasn't arrived after that, contact us with your order number and we will look into it right away.
Incorrect address
Please double-check your shipping address at checkout. If you notice a mistake, email us as soon as possible. Once an order has been shipped, we can no longer change the address, and we are not responsible for packages delivered to an incorrect address provided by the customer.
Damaged or incorrect orders
Did your package arrive damaged, or did you receive the wrong item? Take photos of the problem, briefly describe what is wrong and email us with your order number. We will make it right.
Questions?
Email us at info@snufflematandco.com. Our team is happy to help.